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WORLDWIDEHELP, S.L. (hereinafter, “HELP UP”), uses a technology known as “cookies” on their webpage www.helpup.com. This cookie policy is intended to inform you clearly and precisely about the cookies used on our Website. A cookie is a file that is downloaded to your computer to access certain webpages. Cookies allow a website, to store and retrieve information about browsing habits of a user or your computer, among other things. Depending on the information they contain and the way you use your computer, they can be used to recognise a user. The cookies used on the HelpUP Website are: ¥ Technical cookies: these allow the user to navigate through the Website and to use its different options or services, such as controlling data communication and traffic, session identification, or accessing restricted-access sections, for example. User-interface personalisation cookies: these allow the user to access the Portal with some general characteristics that are predefined according to a set of criteria in the user terminal, such as language, type of browser, or aesthetic elements of the content. ¥ Analysis cookies: Google Analytics is a web analysis tool that allows HelpUP to know information about how the Users use the Website, how they came to the page, the number of individual users, duration of visits, etc. HelpUP can thus elaborate navigation profiles and be more effective and introduce improvements in the Website that make it easier to use, according to usage data. These cookies are not necessary to navigate the Website, so they will only be installed if the User agrees to their use. You can learn more about these cookies here: Google Analytics. The User can freely configure their privacy settings regarding cookie installation at any moment through their browser. These procedures are sometimes subject to updates or modification by browser developers, so we cannot ensure that they fully comply with the latest version at all times. For more information on cookie settings in Internet Explorer click Internet Explorer. For more information on cookie settings in Firefox click Firefox. For more information on cookie settings in Chrome click Chrome. For more information on cookie settings in Safari click Safari. If the User decides to disable cookies, quality and speed of service might decrease, and access to certain services or sections offered in the Portal may even be lost. You can find more information about cookies at: www.allaboutcookies.org or www.youronlinechoices.eu. If you have any questions about this cookie policy, you can email HelpUP at helpup@worldwidehelp.es with the subject COOKIES.